Payouts: when your money arrives and what the receipt says
In short
- Your money flows through Stripe straight to your bank account. openmatch never holds it at any point. On Starter, Stripe pays out weekly; from Growth, daily.
- The only deduction is your commission (as a Founding Partner: 0% in the first year). The service fee is paid by the player on top and never comes out of your share.
- Every payment produces a receipt with a sequential invoice number in the format OM-2026-0001, which is exactly what your accountant will ask for.
Your money runs through Stripe, not through us
openmatch uses Stripe Connect. You set up your Stripe account once: confirm your identity, add your bank account. The "Start KYC" button under Billing walks you through it. As soon as Stripe has verified you, your venue is enabled for payments automatically.
From then on, every booking works the same way: your share is routed directly to your Stripe account and openmatch retains only its own share as a fee. How often Stripe pays out depends on your plan: Starter pays out weekly, Growth and above daily and automatically. In neither case do you have to trigger anything.
What reaches you out of the booking price
An example. Your court costs €40. A standard player pays €44 (including the 10% service fee), a Pro player €42 (5%). Your share is €40 in both cases, because the service fee is carried by the player, not by you. The only deduction is your commission:
| Plan | Commission | On a €40 court price you receive |
|---|---|---|
| Founding Partner, first 12 months | 0% | €40.00 |
| After the founding phase | 5% (current standard rate) | €38.00 |
One thing matters here: the commission rate is frozen at the moment of booking. A later change never applies retroactively to bookings already paid. The rate that applies is governed by the Terms; this article is a description, not a commitment.
The receipt: real, sequential invoice numbers
Every successful payment automatically produces a receipt with a sequential invoice number, OM-2026-0001 for example. The numbering follows the requirements of UStG §14 legal review pending. Your accountant will want to see exactly these numbers, and they are there. For amounts under €250 a small-value invoice is issued, without the customer address legal review pending. For all billing questions the Terms are what binds, not this article.
The receipt stores the state of the payment immutably: amounts, the split, payment data. Players can download and share it in the app, which saves them asking you.
Where you see your payouts, and what happens on a chargeback
The Payouts screen in your app reads its data directly from Stripe. No copy, no delay, always the real state. You also get a push message on every completed or failed payout.
Briefly on chargebacks: if a player disputes a payment with their bank, a dispute appears for you automatically, with a deadline by which you can submit evidence and your statement. You are notified immediately. How to win such a case has an article of its own.